
Decision Support
We empower and activate consumers to make better health care decisions by leveraging technology to deliver data-driven, innovative and configurable solutions. Through the seamless integration of our unique health management tools, we deliver robust clinical and financial outcomes, improved member experience and activation and overall program savings.
Decision support solutions drive proven value to customers and clients through the following solution groups and capabilities:
- Symptom Support
- NurseLineSM, Care24SM, Connect24® services
- Health Coaching
- Program Referral/Lifestyle Modification
- Condition Support
- TDS
- Treatment and Pharma Education
- Community Resource Information
- Advocacy Services
- Access Support including appointment setting and record coordination
- Benefits and Claims Support including Health Insurance 101
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