At Optum^®, your privacy is important to us. Use of this Web site is bound by this Privacy Policy, effective June 16, 2004. Please read on to learn how we protect your personal information.

Information We Collect
You can visit optumanswers.com without revealing any personally identifiable information about yourself. We may need certain information from you to provide requested information or allow access to special client sections of our site, however. Our Web servers also log details on usage from all visitors to our site, such as the domain and host from which you access the Internet, the date and time you visited the site, and which pages you visited within the site. This information helps us understand which areas of our site are the most popular and which may need improvement or enhancement, as well as the types of browsers our visitors use and other technical details.

Information You Provide
We may receive information about you in various ways. For example, if you would like to receive further information about Optum you may provide your name, address, telephone number, e-mail address and fax number.

External Links
Optumanswers.com contains external links to other Web sites purely for informational purposes. We do not endorse or control these sites, nor are we responsible for their content or privacy practices. We encourage you to review each site's individual policies. Be assured that any information you provide through optumanswers.com does not transfer to these external sites.

Use of Cookies
A cookie is a small amount of data stored on your computer's hard drive that contains information about how you navigate our site. Cookies are not required to use the Internet reporting feature on our site. We use cookies with our Internet reporting feature, however, to allow the reporting application to remember such things as your preferred zoom percentage and which page of a particular report you last viewed so that you don't have to enter this information again. You may disable the use of cookies through your browser. If you do so, however, you will need to re-enter any custom settings each time you use the Internet reporting feature.

Security Precautions
Our site uses the highest levels of Internet security. For example, we require the use of a secure browser. We use 128-bit encryption, the industry standard, to encrypt information sent between your computer and our site. (Encryption is the process of scrambling the information so it can be reassembled only by the intended recipient. It is virtually impossible for anyone else to read encrypted information.) We also use Secure Sockets Layer (SSL) protocol and other security tools. Accounts within the For Our Current Clients area are password-protected to restrict access.

Generally, you can determine whether you're on a secure page by looking at the page's Web address, or URL (found in the location or address field in your browser). Secure pages' URLs begin with "https://." Nonsecure pages' URLs begin with "http://."

Contacting Us
We welcome your questions, comments and inquiries. You can use the site feedback form to contact us. Your correspondence will be shared with the Optum staff members who are most capable of addressing your questions or concerns and we will do our best to respond to your questions within a reasonable timeframe. We will maintain a copy of your communication until we have done our best to address your comment or question. Ultimately, we will either discard or archive your communication. Archived communications will be treated with the same level of security as other communications. Your e-mail address or other information that is likely to identify you will not be shared outside the company unless it is necessary in order to resolve your question or concern or unless such disclosure is required or permitted by law. We will make every attempt to resolve all issues within Optum.

Children's Online Privacy Protection Act
The content and features contained within this site are intended for adult use. Children under age 18 should use this site only with the supervision of a parent or legal guardian. To ensure the privacy of any children using this site, we follow the guidelines established in Title XIII, the Children's Online Privacy Protection Act of 1998. We do not direct any activities or promotions at minors for any purpose.

Policy Changes
We reserve the right to make changes to our privacy policy at any time. Any changes to the policy will be published online promptly.